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 is it confidential?

Dr Fiona McConnochie is fully compliant with data protection regulations and any information you provide will be kept strictly confidential subject to the terms of the Online Service Terms and Conditions which upon booking indicates your agreement to these terms and conditions. You can be reassured that by accepting this agreement your rights are also protected and any personal information and anything you discuss will be kept confidential, unless by Law I am required to divulge anything. Likewise you also agree that any Works, Systems, Materials provided or made available to You are the property of Dr Fiona McConnochie and are protected by international Copyright and Intellectual property Laws which You have agreed to by accepting the Online Services Agreement. Please ensure you keep your passwords and computer secure during and outside consultancy sessions. Please do not share your passwords with anyone else or leave your account open.

Dr Fiona McConnochie is fully compliant with Distance Selling Regulations. Upon booking you will be provided with the Online Service Terms and Conditions via email. Under Distance Selling Regulations You are entitled to seven working days cancellation notice, counting from the day after the contract was concluded. Your statutory rights are not affected, however, please do be courteous and try to provide at least 72 hours cancellation notice so another athlete/performer can take your appointment. If you have booked for packaged consultancy your cancellation rights end as soon as the first session starts. If you require an urgent appointment and book less than 7 working days in advance You agree that you are forfeiting your rights to 7 working days cancellation period and Your cancellation rights will end when performance of the individual service or packaged service starts. Please note the additional cancellation terms under section 5 of the Online Service Terms and Conditions. You should also read our Privacy PolicyAcceptable Use Policy and Terms of Website Use.

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